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Sunday, January 12, 2025

āĻ­িāĻ¸া āĻ…āĻĢিāĻ¸ে āĻšাāĻ‡ āĻ¸েāĻ˛াāĻ°িāĻ¤ে āĻ•াāĻœ āĻ¨িāĻ¨

 

The Embassy of Denmark in Dhaka is looking for

Position: Visa and Consular Officer
Number of positions:01
Type of employment:Full time (37 hours per week)
Contract duration:Open ended
Starting date:01/03/2025 or soonest (pending security clearance)
Location:Danish Embassy in Dhaka, Bay’s Edgewater, Gulshan 2, Dhaka 1212, Bangladesh
Deadline for application:23/01/2025

The Danish Embassy is part of the Danish Foreign Service. The Embassy is an ambitious and dynamic workplace with 33 employees (approximately). We co-locate with the Norwegian and Swedish Embassies.

For more information about the Embassy, see Denmark in Bangladesh or facebook.com/ambdhaka

About the position

The Embassy is looking for one (1) Visa and Consular Officer to support mainly the Embassy’s Visa Section. You will be part of a dynamic Visa Team that handles a wide range of tasks, ensuring the smooth operation of the Embassy’s visa related processes. Also, we are looking for a positive personality and results-oriented, professional, self-motivated staff, who is keen to work with the Embassy.

Main Tasks and Responsibilities

  • Receive and process applications for visa and residence/work permits and attached documentation.
  • Interview students and their accompanying family and other ad-hoc applicants.
  • Handle communication (mail and telephone) between applicants, Visa Application Centre, Danish Immigration Service, UDI, Danish and Bangladeshi companies etc.
  • Answer general inquiries regarding visas and residence/work permits. 
  • Participate in the day-to-day running of the Visa Section inclusive of filing of applications, updating of webpage and other sources of information.
  • Assisting focal point for Denmark Visa Facilitation Centre (VFS).
  • Carry out any other responsibility as required from time to time by the Embassy management.

You Must Have

  • A Master’s degree in any discipline.
  • 2-5 years working experiences within visa or administration – ideally from a Schengen Embassy.
  • Perfect knowledge of the Bangla and the English languages. Knowledge of Danish is a plus.
  • Team player with a good sense of humour.
  • Well organized, responsible, flexible and ability to work under pressure.
  • Excellent IT skills at user level, including skills in Microsoft Office, Outlook, and other applications.

Employment Conditions

  • You will be offered a full time open-ended employment. The contract is based on the Staff Rules of the Embassy. The position is subject to a 3 months’ initial probation period.
  • Your employment is subject to successful security clearance.
  • Working hours are 37 hours per week.
  • You will be entitled to twenty (20) days of paid holiday per year.
  • Your salary will reflect your qualifications, relevant experience and proven work-related results.
  • As part of your salary, you will be covered by a workplace pension scheme.
  • You and your dependant family members will be offered reasonable coverage of sickness expenses. 

Application and Recruitment Process

To apply for the position, please include a motivation letter, your CV, proof of relevant education, recommendations and 2-3 references in English, and mail it to the Danish Embassy at e-mail: dacambapplication@um.dk marked “Visa and Consular Officer – (your name)” in the subject line no later than 23/01/2025.

The application should be sent electronically as a PDF file. Receipt of applications will not be acknowledged. Only shortlisted candidates will be contacted. All applications will be treated on merit and in strict confidence.

The Embassy attaches great importance to equal opportunities for all and therefore welcomes applications from all qualified persons regardless of race, gender, religion, age or disability.

Selected candidates will be invited for assessment and interviews - expected to take place in the last week of January 2025.

Prior to employment, the chosen candidate must present a local Security Clearance Certificate and pass the security clearance by the Danish authorities – please be advised that this process can take a few months. 

āĻ­িāĻ­োāĻ¤ে āĻ•াāĻœ āĻ•āĻ°āĻŦেāĻ¨? ā§¨ā§Ļā§Ļā§Ļā§Ļ āĻ¸েāĻ˛াāĻ°ি

vivo Bangladesh (Head Office)

Executive, Call Center

 Requirements

Education

Bachelor/Honors

Experience

1 to 2 years

The applicants should have experience in the following business area(s):

Telecommunication

Freshers are also encouraged to apply.

Additional Requirements

Age 26 to 28 years

Responsibilities & Context

Respond to customer by inquiry on our Facebook, Webchat, Hotline, email and social media platforms on a regular basis.


Note down customer's problems/product appearances/major complaints and providing quality feedback issues through CRM (Customer Relationship Management) system.


Identify customers' needs, clarify information and provide solutions and/or alternatives.


Quick response to customer inquiries and requests.


Communicate with customers in an informative manner, in keeping with the brand's voice and tone Respond to customer inquiries on our Facebook and social media platforms on a regular basis by English.


Keep records of all conversations in the database in a comprehensive way.


Manage large amounts of inbound and outbound foreigner calls in a timely manner.


Prepare & submit a daily report in English on incoming and outgoing call.


Deliver extraordinary customer care by responding to questions concerning customer concerns


Consult with Customers while they share their handset problems through the vivo Feedback APP and provide a proper solution


Survey on selected handset models and provide the report as per requirement from factory


Suggesting to customer's problems/product appearances/major complaints and providing quality feedback issues through CRM (Customer Relationship Management) system.


Submit Customer feedback report to the China Head Quarter through an online English questionnaire.


Skills & Expertise

Fluent in English Speaking

MS Word/ Excel/ PowerPoint/ OneNote

Compensation & Other Benefits

Festival Bonus: 2

Incentives Bonus (Based on Target)


Workplace

Work at office


Employment Status

Full Time


Job Location

Dhaka (Kuril)


Company Information

vivo Bangladesh (Head Office)


More jobs from this company

Address:

9th & 10th Floor, Tower # A, 144-Police Plaza Concord, Gulshan-1, Dhaka-1212.


Business:

Trading, import of Mobile Phones & Spare Parts.


Saturday, January 11, 2025

āĻ°াāĻ¤ āĻœেāĻ—ে āĻ•াāĻœ āĻ•āĻ°āĻ¤ে āĻĒাāĻ°āĻ˛ে ā§Šā§Ļā§Ļā§Ļā§Ļ āĻ āĻāĻ‡ āĻ•াāĻœ āĻ¨িāĻ¨

Skydo

Executive (Night Shift)

 Requirements

Education

A Level, Bachelor of Science (BSc)

Experience

1 to 3 years

The applicants should have experience in the following business area(s):

BPO/ Data Entry Firm, Call Center

Freshers are also encouraged to apply.

Additional Requirements

Age at least 22 years

Fluent in ENGLISH is a MUST.

Proven experience as a Client Relations Manager, Vendor Manager, or similar role.

Strong interpersonal and communication skills, with the ability to build rapport and trust with clients and vendors.

Excellent negotiation and problem-solving abilities.

Proficiency in MS Office (Word, Excel, PowerPoint) and CRM software.

Ability to multitask and manage time effectively in a fast-paced environment.

Detail-oriented with a focus on delivering high-quality service.

Professional attitude and appearance.

Responsibilities & Context

Hiring on an URGENT BASIS, Need to be able to join ASAP Very Fluent English Speakers Needed.


Skydo seeks a dynamic and personable Executive (Night Shift) to join our team. The ideal candidate will be responsible for building and maintaining strong relationships with clients and vendors, ensuring seamless communication, and fostering a collaborative environment. This role is crucial in maintaining the high standards of service and efficiency that our clients and vendors expect from us.


Responsibilities:


Develop and maintain strong relationships with clients and vendors through regular communication and meetings.


Act as the primary point of contact for clients and vendors, addressing inquiries, resolving issues, and ensuring their needs are met.


Coordinate with internal departments to ensure timely and accurate delivery of services and products to clients.


Negotiate contracts and agreements with vendors to secure the best possible terms.


Monitor and evaluate vendor performance, ensuring compliance with company standards and contractual obligations.


Prepare and present reports on client and vendor activities, performance metrics, and areas for improvement.


Identify opportunities for process improvements and implement strategies to enhance client and vendor satisfaction.


Assist in the onboarding process of new clients and vendors, ensuring a smooth transition and integration.


Stay up-to-date with industry trends and market conditions to provide informed recommendations to management.


Skills & Expertise

BPO

BPO Industries

Call Center

call center supervisory management

Call Centre Supervision/ Management

Call Operation

Customer Support/ Client Service

Data Management and Analysis

Compensation & Other Benefits

Mobile bill, Performance bonus, Over time allowance, Tour allowance

Salary Review: Yearly

Festival Bonus: 2

Opportunities for professional growth and development. A dynamic and inclusive work environment. The chance to be part of a leading firm in the BPO industry with a strong reputation for excellence. Salary is 18,000 BDT(for Freshers) to 30,000 BDT (experienced but negotiable) plus Attendance Bonus.


Workplace

Work at office


Employment Status

Full Time


Gender

Only Male


Job Location

Dhaka (Pallabi)


Job Highlights

MUST BE FLUENT IN ENGLISH


Adoptable with NIGHT SHIFT


Minimum Honor's Graduate


Read Before Apply

PLEASE DO NOT APPLY IF YOU ARE NOT VERY MUCH FLUENT IN ENGLISH.

Company Information

Skydo


Address:

Floor-8th, House-05, Road-01, Main Road, Pallabi, Mirpur


āĻ‰āĻ¤্āĻ¤āĻ°াāĻ¤ে āĻŸ্āĻ°াāĻ­েāĻ˛ āĻāĻœেāĻ¨্āĻ¸িāĻ¤ে āĻ•াāĻœ āĻ¨িāĻ¨

Shopan Air Travel International

Sr. Executive (Ticketing &Reservation)

 Requirements

Education

HSC, Bachelor/Honors

Experience

At least 5 years

The applicants should have experience in the following business area(s):

Airline, Travel Agent, Tour Operator, Immigration/Visa Processing

Additional Requirements

Age 25 to 35 years

Experienced in Issue / Re-Issue / Cancel in SABRE/ Amadeus System according to IATA rules.


Applicants must have experience in air ticketing & reservation, Issue, Reissue, cancelation & refund etc.


Responsibilities & Context

Job Context


Shopan Air Travel International is a sole proprietorship Travel agency, which manages all travel related services like flight booking and issuing Airlines Tickets, Hotel booking, Tour packages, Visa processing, etc.


People having interest in air ticket booking and reservation (Domestic and International).


Well experienced in GDS system through Saver / Amadeus program (Issue / Re-issue / cancel).


Job Responsibilities


Making a reservation and issuing Airline Tickets, re-issuing and cancellation according to customer’s choice.


Knowledge of IATA rules and billing systems.


Keeping communication with the corporate clients.


Keeping updated knowledge of Airline's Promotional offers.


Making and confirming bookings.


Making online reservation tour packages.


Providing visa and other necessary documents to the valuable clients.


Supporting office administration.


Dealing with customer queries and complaints


Promoting and marketing the business.


Skills & Expertise

Reservation

Reservation/ Ticketing

Workplace

Work at office


Employment Status

Full Time


Job Location

Dhaka (Uttara)


Apply Procedure

Email your CV

Send your CV to the given email shopanairtravelintl@gmail.com

Company Information

Shopan Air Travel International


Address:

House# 01 (Level 3), Road# 19, Sector# 04, Uttara Model Town, Dhaka-1230

Friday, January 10, 2025

āĻŸāĻ™্āĻ—িāĻ¤ে āĻ¨াāĻ‡āĻŸ āĻļিāĻĢāĻŸে ā§§ā§Ģā§Ļā§Ļā§Ļ āĻ āĻ•াāĻœ āĻ¨িāĻ¨

 

INNOV Tech

Call Center Executive - Night Shift

Requirements

Education
  • Higher Secondary
    Experience
    • At least 1 year
    Additional Requirements
    • Age 18 to 28 years 

    Responsibilities & Context

    • Candidates have to attend outbound calls to USA/UK/Canada to provide or sell our products/services.

    • We are looking for individuals who can understand some basic English.

    • Identify customer's needs and provide solutions and/or alternatives.

    • Keep records of all conversations in the database in a comprehensive way.

    • Meet personal/team qualitative and quantitative targets.


    Skills & Expertise


    Compensation & Other Benefits 

    • Performance bonus
    • Salary Review: Half Yearly
    • Festival Bonus: 2
    • Highly Attractive Sales Incentive from 1st month.

    • Attendance Bonus: BDT 1000 from 1st month.

    Workplace

    Work at office

    Employment Status 

    Full Time

    Gender 

    Only Male

    Job Location 

    Gazipur (Tongi)

    Company Information

    INNOV Tech

    Address:

    20, Razia Sultana Road, Auchpara, Nishatnagar

    Business:

    INNOV Tech is a leading Business Process Outsourcing (BPO) company, dedicated to providing innovative solutions to businesses worldwide. With a focus on streamlining processes and enhancing productivity, we aim to be a strategic partner in our clients` growth and success.

    Thursday, January 9, 2025

    āĻ°াāĻ¤েāĻ° āĻļিāĻĢāĻŸে āĻŽিāĻ°āĻĒুāĻ°ে āĻ•াāĻœ āĻ¨িāĻ¨

    NGICON

    International Call Center Executive (Night Shift)

     

    Requirements

    Education

    A Level, Bachelor/Honors/HSC/ BBA/ Bachelor/Honors background necessary.

    Under graduation enrolled fresher with good English communication skill are encouraged to apply.

    Bachelor of Computer Application (BCA)

    Experience

    2 to 5 years

    The applicants should have experience in the following business area(s):

    Software Company, IT Enabled Service, BPO/ Data Entry Firm, Call Center, E-commerce

    Additional Requirements

    The applicants should have experience in the following business area(s):- BPO, Call Center.

    Fresher’s are also encouraged to apply. Additional Requirements

    Fluent in ENGLISH is a MUST.

    Proven experience as a Client Relations Manager, Vendor Manager, or similar role.

    Strong interpersonal and communication skills, with the ability to build rapport and trust with clients and vendors.

    Excellent negotiation and problem-solving abilities.

    Proficiency in MS Office (Word, Excel, PowerPoint) and CRM software.

    Ability to multitask and manage time effectively in a fast-paced environment.

    Detail-oriented with a focus on delivering high-quality service.

    Professional attitude and appearance.

    Responsibilities & Context

    Handling inbound and outbound calls.

    Customers support.

    Maintaining customers records.

    Playing a role in new business development and hold responsibility for effectively managing clients.

    Primary day-to-day contact with clients.

    Finding new business opportunity.

    Manage and maintain campaigns.

    Write project and creative briefs and effectively communicate to teams.

    Evaluate and monitor the quality and performance of all services provided to the Client(s)

    Properly doing the sales given by the supervisor/higher management.

    Any other responsibility assigned by the Management and Supervisor.

    Meeting targets and KPIs.

    Following call center procedures and policies.

    Providing feedback.

    Staying updated on products and policies.

    Problem resolution.

    Multitasking and handling stress.

    Candidate must be working under one year Contract.

    Develop and maintain strong relationships with clients and vendors through regular communication.

    Coordinate with internal departments to ensure timely and accurate delivery of services and products to clients.

    Negotiate contracts and agreements with vendors to secure the best possible terms. 

    Skills & Expertise

    Call Center

    Call Centre Supervision/ Management

    Call Support

    International Call Center

    Outbound calls

    Compensation & Other Benefits

    Mobile bill, Performance bonus, Over time allowance, Tour allowance Salary Review: Yearly Festival Bonus: 2 Attendance Bonus BDT-1000.

    Workplace

    Work at office


    Employment Status

    Full Time


    Job Location

    Dhaka (DOHS Mirpur)


    Company Information

    NGICON


    Address:

    House-343(2nd floor), Avenue-3, Road-5, Mirpur DOHS


    āĻĸাāĻ•াāĻ° āĻ¸্āĻ•ুāĻ˛ে ā§§ā§Ļā§¨ā§Ļā§Ļ āĻ¤ে āĻ¸āĻšāĻ•াāĻ°ি āĻļিāĻ•্āĻˇāĻ•āĻ¤া āĻ•āĻ°ুāĻ¨

     


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    āĻ¤āĻĨ্āĻ¯ āĻ“ āĻ¯োāĻ—াāĻ¯োāĻ— āĻĒ্āĻ°āĻ¯ুāĻ•্āĻ¤িāĻ° āĻ•্āĻˇেāĻ¤্āĻ°ে āĻ…āĻ¨ুāĻŽোāĻĻিāĻ¤ āĻŦিāĻļ্āĻŦāĻŦিāĻĻ্āĻ¯াāĻ˛ā§Ÿ āĻĨেāĻ•ে āĻ¸ংāĻļ্āĻ˛িāĻˇ্āĻŸ āĻŦিāĻˇā§Ÿে āĻ¸āĻŽ্āĻŽাāĻ¨āĻ¸āĻš āĻ¸্āĻ¨াāĻ¤āĻ•োāĻ¤্āĻ¤āĻ°  āĻĄিāĻ—্āĻ°ী āĻ…āĻĨāĻŦা āĻ¯েāĻ•োāĻ¨ āĻŦিāĻˇā§Ÿে āĻ¸āĻŽ্āĻŽাāĻ¨āĻ¸āĻš āĻ¸্āĻ¨াāĻ¤āĻ•োāĻ¤্āĻ¤āĻ°  āĻĄিāĻ—্āĻ°ীāĻ° āĻ¸াāĻĨে āĻ•āĻŽ্āĻĒিāĻ‰āĻŸাāĻ° āĻ¸াāĻ‡āĻ¨্āĻ¸ে āĻĄিāĻĒ্āĻ˛োāĻŽা āĻĄিāĻ—্āĻ°ী।

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    āĻĒ্āĻ°াāĻ°্āĻĨীāĻ° āĻŦā§ŸāĻ¸ : āĻ¯াāĻĻেāĻ° āĻœāĻ¨্āĻŽ ā§Ļā§§/ā§Ļā§§/ā§§ā§¯ā§¯ā§Š āĻ¤াāĻ°িāĻ–েāĻ° āĻĒāĻ°, āĻ•েāĻŦāĻ˛ āĻ¤াāĻ°াāĻ‡ āĻ†āĻŦেāĻĻāĻ¨ āĻ•āĻ°āĻ¤ে āĻĒাāĻ°āĻŦেāĻ¨।

    āĻŦেāĻ¤āĻ¨āĻ­াāĻ¤া : ā§§ā§Ļ,ā§Ģā§Ļā§Ļ/- (āĻĻāĻļ āĻšাāĻœাāĻ° āĻĒাঁāĻšāĻļāĻ¤ āĻŸাāĻ•া)।

    āĻĒ্āĻ°āĻ¤িāĻˇ্āĻ াāĻ¨āĻŸি āĻāĻŽāĻĒিāĻ“āĻ­ুāĻ•্āĻ¤ āĻ¨ā§Ÿ, āĻ¸āĻŽ্āĻĒূāĻ°্āĻŖ āĻĒ্āĻ°াāĻ‡āĻ­েāĻŸ āĻ“ āĻ¸্āĻŦ-āĻ…āĻ°্āĻĨাā§ŸāĻ¨ে āĻĒāĻ°িāĻšাāĻ˛িāĻ¤। āĻ¸ংāĻļ্āĻ˛িāĻˇ্āĻŸ āĻĒāĻĻে āĻ¨িā§ŸোāĻ—āĻĒ্āĻ°াāĻĒ্āĻ¤ āĻ¸āĻšāĻ•াāĻ°ী āĻļিāĻ•্āĻˇāĻ•āĻ—āĻŖāĻ•ে āĻŦেāĻ¤āĻ¨-āĻ­াāĻ¤া āĻĒ্āĻ°āĻ¤িāĻˇ্āĻ াāĻ¨ āĻšāĻ¤ে āĻĒ্āĻ°āĻĻাāĻ¨ āĻ•āĻ°া āĻšāĻŦে।

    āĻ†āĻŦেāĻĻāĻ¨েāĻ° āĻļেāĻˇ āĻ¤াāĻ°িāĻ– : ā§§ā§¯/ā§Ļā§§/ā§¨ā§Ļā§¨ā§Ģ āĻ°āĻŦিāĻŦাāĻ° (āĻŦিāĻ•াāĻ˛ ā§ĢāĻŸা āĻĒāĻ°্āĻ¯āĻ¨্āĻ¤)।

    āĻ†āĻŦেāĻĻāĻ¨āĻĒāĻ¤্āĻ°ে āĻ িāĻ•াāĻ¨া āĻ“ āĻŽোāĻŦাāĻ‡āĻ˛ āĻ¨āĻŽ্āĻŦāĻ° āĻ‰āĻ˛্āĻ˛েāĻ– āĻ•āĻ°āĻ¤ে āĻšāĻŦে।

    āĻ¸āĻĻ্āĻ¯āĻ¤োāĻ˛া (ā§Š āĻŽাāĻ¸েāĻ° āĻŽāĻ§্āĻ¯ে) āĻ›āĻŦি āĻŦাā§ŸোāĻĄাāĻŸাāĻ° āĻ‰āĻĒāĻ°েāĻ° āĻĻিāĻ•ে āĻĄাāĻ¨ āĻ•āĻ°্āĻŖাāĻ°ে āĻ†āĻĒāĻ˛োāĻĄ āĻ•āĻ°āĻ¤ে āĻšāĻŦে।

    āĻ†āĻŦেāĻĻāĻ¨āĻĒāĻ¤্āĻ° āĻ¯াāĻšাāĻ‡-āĻŦাāĻ›াāĻ‡ āĻļেāĻˇে āĻ•েāĻŦāĻ˛āĻŽাāĻ¤্āĻ° āĻ¨িāĻ°্āĻŦাāĻšিāĻ¤ āĻĒ্āĻ°াāĻ°্āĻĨীāĻĻেāĻ°āĻ•ে āĻĒāĻ°ীāĻ•্āĻˇাāĻ° āĻœāĻ¨্āĻ¯ āĻĄাāĻ•া āĻšāĻŦে।

    āĻ¯োāĻ—াāĻ¯োāĻ— : Email: nisfr22@gmail.com


    Job1: āĻŸ্āĻ°েāĻ‡āĻ¨ি āĻĒāĻĻেāĻ‡ ā§§ā§­ā§Ļā§Ļā§Ļ āĻŦেāĻ¤āĻ¨ে āĻšাāĻ•āĻ°ি āĻĻিāĻš্āĻ›ে āĻ†āĻ•িāĻœ āĻŸ্āĻ°েāĻ¨িং āĻļেāĻˇে ā§§ā§Žā§Ļā§Ļā§Ļ āĻšāĻŦে āĻ¸াāĻĨে āĻŦাā§œি āĻ­াā§œা āĻˆāĻĻ āĻ“ āĻšিāĻ•িā§ŽāĻ¸া āĻ­াāĻ¤া 

    Job2: āĻļিāĻ•্āĻˇাāĻ°্āĻĨীāĻĻেāĻ°āĻ•ে ā§Ģā§Šā§Ļā§Ļā§Ļ āĻŦেāĻ¤āĻ¨ে āĻŸ্āĻ°েāĻ‡āĻ¨ি āĻ…āĻĢিāĻ¸াāĻ° āĻ“ ā§¨ā§Šā§Ļā§Ļā§Ļ āĻ āĻŸ্āĻ°েāĻ‡āĻ¨ি āĻŽ্āĻ¯াāĻ¨েāĻœাāĻ° āĻĒāĻĻে āĻ•াāĻœ āĻĻিāĻš্āĻ›ে āĻ—্āĻ°াāĻŽীāĻ¨ āĻŦ্āĻ¯াংāĻ•

    Job3: āĻļিāĻ•্āĻˇাāĻ°্āĻĨীāĻĻেāĻ° āĻ˛োāĻ¨ āĻ°িāĻ•āĻ­াāĻ°ি āĻ…āĻĢিāĻ¸াāĻ° āĻĒāĻĻে āĻļিāĻ•্āĻˇাāĻ°্āĻĨীāĻĻেāĻ° āĻšাāĻ•āĻ°ি āĻĻিāĻš্āĻ›ে āĻŽāĻ§ুāĻŽāĻ¤ি āĻŦ্āĻ¯াংāĻ•

    Job4: āĻ¸āĻ°āĻ•াāĻ°ি āĻĒ্āĻ°াāĻ‡āĻŽাāĻ°ি āĻ¸্āĻ•ুāĻ˛ āĻļিāĻ•্āĻˇāĻ• āĻ¨িā§ŸোāĻ— āĻŦিāĻœ্āĻžāĻĒ্āĻ¤ি ā§¨ā§Ļā§¨ā§Ē - ā§¨ā§Ļā§¨ā§Ģ

     








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