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Requirements
Education
Bachelor/Honors
Experience
1 to 2 years
The applicants should have experience in the following business area(s):
Telecommunication
Freshers are also encouraged to apply.
Additional Requirements
Age 26 to 28 years
Responsibilities & Context
Respond to customer by inquiry on our Facebook, Webchat, Hotline, email and social media platforms on a regular basis.
Note down customer's problems/product appearances/major complaints and providing quality feedback issues through CRM (Customer Relationship Management) system.
Identify customers' needs, clarify information and provide solutions and/or alternatives.
Quick response to customer inquiries and requests.
Communicate with customers in an informative manner, in keeping with the brand's voice and tone Respond to customer inquiries on our Facebook and social media platforms on a regular basis by English.
Keep records of all conversations in the database in a comprehensive way.
Manage large amounts of inbound and outbound foreigner calls in a timely manner.
Prepare & submit a daily report in English on incoming and outgoing call.
Deliver extraordinary customer care by responding to questions concerning customer concerns
Consult with Customers while they share their handset problems through the vivo Feedback APP and provide a proper solution
Survey on selected handset models and provide the report as per requirement from factory
Suggesting to customer's problems/product appearances/major complaints and providing quality feedback issues through CRM (Customer Relationship Management) system.
Submit Customer feedback report to the China Head Quarter through an online English questionnaire.
Skills & Expertise
Fluent in English Speaking
MS Word/ Excel/ PowerPoint/ OneNote
Compensation & Other Benefits
Festival Bonus: 2
Incentives Bonus (Based on Target)
Workplace
Work at office
Employment Status
Full Time
Job Location
Dhaka (Kuril)
Company Information
vivo Bangladesh (Head Office)
More jobs from this company
Address:
9th & 10th Floor, Tower # A, 144-Police Plaza Concord, Gulshan-1, Dhaka-1212.
Business:
Trading, import of Mobile Phones & Spare Parts.
Requirements
Education
A Level, Bachelor of Science (BSc)
Experience
1 to 3 years
The applicants should have experience in the following business area(s):
BPO/ Data Entry Firm, Call Center
Freshers are also encouraged to apply.
Additional Requirements
Age at least 22 years
Fluent in ENGLISH is a MUST.
Proven experience as a Client Relations Manager, Vendor Manager, or similar role.
Strong interpersonal and communication skills, with the ability to build rapport and trust with clients and vendors.
Excellent negotiation and problem-solving abilities.
Proficiency in MS Office (Word, Excel, PowerPoint) and CRM software.
Ability to multitask and manage time effectively in a fast-paced environment.
Detail-oriented with a focus on delivering high-quality service.
Professional attitude and appearance.
Responsibilities & Context
Hiring on an URGENT BASIS, Need to be able to join ASAP Very Fluent English Speakers Needed.
Skydo seeks a dynamic and personable Executive (Night Shift) to join our team. The ideal candidate will be responsible for building and maintaining strong relationships with clients and vendors, ensuring seamless communication, and fostering a collaborative environment. This role is crucial in maintaining the high standards of service and efficiency that our clients and vendors expect from us.
Responsibilities:
Develop and maintain strong relationships with clients and vendors through regular communication and meetings.
Act as the primary point of contact for clients and vendors, addressing inquiries, resolving issues, and ensuring their needs are met.
Coordinate with internal departments to ensure timely and accurate delivery of services and products to clients.
Negotiate contracts and agreements with vendors to secure the best possible terms.
Monitor and evaluate vendor performance, ensuring compliance with company standards and contractual obligations.
Prepare and present reports on client and vendor activities, performance metrics, and areas for improvement.
Identify opportunities for process improvements and implement strategies to enhance client and vendor satisfaction.
Assist in the onboarding process of new clients and vendors, ensuring a smooth transition and integration.
Stay up-to-date with industry trends and market conditions to provide informed recommendations to management.
Skills & Expertise
BPO
BPO Industries
Call Center
call center supervisory management
Call Centre Supervision/ Management
Call Operation
Customer Support/ Client Service
Data Management and Analysis
Compensation & Other Benefits
Mobile bill, Performance bonus, Over time allowance, Tour allowance
Salary Review: Yearly
Festival Bonus: 2
Opportunities for professional growth and development. A dynamic and inclusive work environment. The chance to be part of a leading firm in the BPO industry with a strong reputation for excellence. Salary is 18,000 BDT(for Freshers) to 30,000 BDT (experienced but negotiable) plus Attendance Bonus.
Workplace
Work at office
Employment Status
Full Time
Gender
Only Male
Job Location
Dhaka (Pallabi)
Job Highlights
MUST BE FLUENT IN ENGLISH
Adoptable with NIGHT SHIFT
Minimum Honor's Graduate
Read Before Apply
PLEASE DO NOT APPLY IF YOU ARE NOT VERY MUCH FLUENT IN ENGLISH.
Company Information
Skydo
Address:
Floor-8th, House-05, Road-01, Main Road, Pallabi, Mirpur
Requirements
Education
HSC, Bachelor/Honors
Experience
At least 5 years
The applicants should have experience in the following business area(s):
Airline, Travel Agent, Tour Operator, Immigration/Visa Processing
Additional Requirements
Age 25 to 35 years
Experienced in Issue / Re-Issue / Cancel in SABRE/ Amadeus System according to IATA rules.
Applicants must have experience in air ticketing & reservation, Issue, Reissue, cancelation & refund etc.
Responsibilities & Context
Job Context
Shopan Air Travel International is a sole proprietorship Travel agency, which manages all travel related services like flight booking and issuing Airlines Tickets, Hotel booking, Tour packages, Visa processing, etc.
People having interest in air ticket booking and reservation (Domestic and International).
Well experienced in GDS system through Saver / Amadeus program (Issue / Re-issue / cancel).
Job Responsibilities
Making a reservation and issuing Airline Tickets, re-issuing and cancellation according to customer’s choice.
Knowledge of IATA rules and billing systems.
Keeping communication with the corporate clients.
Keeping updated knowledge of Airline's Promotional offers.
Making and confirming bookings.
Making online reservation tour packages.
Providing visa and other necessary documents to the valuable clients.
Supporting office administration.
Dealing with customer queries and complaints
Promoting and marketing the business.
Skills & Expertise
Reservation
Reservation/ Ticketing
Workplace
Work at office
Employment Status
Full Time
Job Location
Dhaka (Uttara)
Apply Procedure
Email your CV
Send your CV to the given email shopanairtravelintl@gmail.com
Company Information
Shopan Air Travel International
Address:
House# 01 (Level 3), Road# 19, Sector# 04, Uttara Model Town, Dhaka-1230
Candidates have to attend outbound calls to USA/UK/Canada to provide or sell our products/services.
We are looking for individuals who can understand some basic English.
Identify customer's needs and provide solutions and/or alternatives.
Keep records of all conversations in the database in a comprehensive way.
Meet personal/team qualitative and quantitative targets.
Highly Attractive Sales Incentive from 1st month.
Attendance Bonus: BDT 1000 from 1st month.
Work at office
Full Time
Only Male
Gazipur (Tongi)
INNOV Tech
20, Razia Sultana Road, Auchpara, Nishatnagar
INNOV Tech is a leading Business Process Outsourcing (BPO) company, dedicated to providing innovative solutions to businesses worldwide. With a focus on streamlining processes and enhancing productivity, we aim to be a strategic partner in our clients` growth and success.
Requirements
Education
A Level, Bachelor/Honors/HSC/ BBA/ Bachelor/Honors background necessary.
Under graduation enrolled fresher with good English communication skill are encouraged to apply.
Bachelor of Computer Application (BCA)
Experience
2 to 5 years
The applicants should have experience in the following business area(s):
Software Company, IT Enabled Service, BPO/ Data Entry Firm, Call Center, E-commerce
Additional Requirements
The applicants should have experience in the following business area(s):- BPO, Call Center.
Fresher’s are also encouraged to apply. Additional Requirements
Fluent in ENGLISH is a MUST.
Proven experience as a Client Relations Manager, Vendor Manager, or similar role.
Strong interpersonal and communication skills, with the ability to build rapport and trust with clients and vendors.
Excellent negotiation and problem-solving abilities.
Proficiency in MS Office (Word, Excel, PowerPoint) and CRM software.
Ability to multitask and manage time effectively in a fast-paced environment.
Detail-oriented with a focus on delivering high-quality service.
Professional attitude and appearance.
Responsibilities & Context
Handling inbound and outbound calls.
Customers support.
Maintaining customers records.
Playing a role in new business development and hold responsibility for effectively managing clients.
Primary day-to-day contact with clients.
Finding new business opportunity.
Manage and maintain campaigns.
Write project and creative briefs and effectively communicate to teams.
Evaluate and monitor the quality and performance of all services provided to the Client(s)
Properly doing the sales given by the supervisor/higher management.
Any other responsibility assigned by the Management and Supervisor.
Meeting targets and KPIs.
Following call center procedures and policies.
Providing feedback.
Staying updated on products and policies.
Problem resolution.
Multitasking and handling stress.
Candidate must be working under one year Contract.
Develop and maintain strong relationships with clients and vendors through regular communication.
Coordinate with internal departments to ensure timely and accurate delivery of services and products to clients.
Negotiate contracts and agreements with vendors to secure the best possible terms.
Skills & Expertise
Call Center
Call Centre Supervision/ Management
Call Support
International Call Center
Outbound calls
Compensation & Other Benefits
Mobile bill, Performance bonus, Over time allowance, Tour allowance Salary Review: Yearly Festival Bonus: 2 Attendance Bonus BDT-1000.
Workplace
Work at office
Employment Status
Full Time
Job Location
Dhaka (DOHS Mirpur)
Company Information
NGICON
Address:
House-343(2nd floor), Avenue-3, Road-5, Mirpur DOHS
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āĻ¯োāĻাāĻ¯োāĻ : Email: nisfr22@gmail.com
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