এপ্লাই Form = খুব সহজে কল সেন্টারে কাজ করতে চাইলে জয়েন করে ফেলতে পারেন Call Center এ

  

BRAC Bank, a leading sustainable bank in Bangladesh, is committed to becoming the best bank in the country. It has pioneered SME Banking in Bangladesh and offers a comprehensive range of banking services to individuals and business entities. BRAC Bank stands out as a beacon of financial inclusion with solid financials, top credit ratings, and numerous accolades.

The bank is currently looking for an ambitious, intelligent, goal-oriented and enthusiastic individual for the following position in its Alternate Banking Channels Division:

Associate Manager, Call Center

Employment Type: Full-time

KEY RESPONSIBILITIES:

Having a positive mindset and ability to lead a team

Provides daily direction and communication to the frontline staffs so that calls are answered in a timely, effectively and efficient manner

Responsible for Real Time Monitoring of the floor to ensure expected Service Level by proper management of KPI

Responsible to support Call Center frontline staffs when required including taking escalated calls

Responsible to monitor individual agent call and performance on a daily/weekly and monthly basis. Also responsible to give performance reviews/feedback for improvement.

Assists the manager with daily operation of the Call Center including the development, analysis and implementation of staffing, training, scheduling and reward/recognition programs

Manage the team with strong operational risk culture and ensure adherence to all internal and external policies and procedures

Responsible for the readiness of all proper documentations for audit trial

Responsible to adhere to guidelines on process, policies and as per code of conduct

Responsible to contribute to business by generating business leads, relationship management and campaign designed by product team

KEY QUALIFICATIONS:

Four-year graduation in any discipline from any UGC-approved or accredited foreign university

Minimum two years of working experience with Call Center field

Pro-active, problem solver, positive attitude and customer centric mindset

Having good command in presentation and negotiating skills

Ability to maintain a team

Having good interpersonal and management skill

Having basic computer knowledge with MS Office (must have good expertise on Excel & PowerPoint)

Previous Banking customer service-related experience with voice & non-voice channel will be an added advantage

Proficient in customer centricity, self-propelled, and capability to meet deadlines

 

BRAC Bank is a values-driven organization that protects all its stakeholders, including the coworkers and the community we work in, from harassment, abuse, neglect, exploitation, and discrimination. As an equal opportunity enabler, BRAC Bank encourages applications from any gender-diverse individuals and persons living with a disability. We consider personal persuasion to be a disqualification of candidature.

If you want to take up the challenge, please 'Apply Online'. 

Apply Online - কল সেন্টারের দরখাস্ত ফর্ম নিন

Only shortlisted candidates will be contacted for the next stage as part of the recruitment process. BRAC Bank 

Apply = পৌরসভা অফিসের নিয়োগ ২০২৪

আপনার নিজ পৌরসভার চাকরি জন্য আবেদন করেন
 

Apply = কেয়ারগিভার (Caregiver) সরকারি (Government)

 

Apply = ৩০,০০০ বা ৬০,০০০ এ বাচ্চাদের পার্ট টাইম পড়াতে পারবেন? - SHAFIN'S SPOEKN IELTS CHILDREN ENGLISH INSTRUCTOR AND MANAGEMENT

 Summary

Vacancy: 50

Age: 20 to 50 years

Location: Dhaka (Mirpur Section 11, Uttara Sector 3)

Salary: Tk. 30000 - 60000 (Monthly)

Experience: 1 to 5 years

Applicants are encouraged to submit Video CV.

Requirements

Education

HSC, Bachelor/Honors, Masters

Experience

1 to 5 years

Freshers are also encouraged to apply.

Additional Requirements

Age 20 to 50 years

Responsibilities & Context

Conduct Classes :Focused on spoken English and IELTS exam preparation, including all four components—listening, reading, writing, and speaking.

Lesson Planning: Design and develop customized lesson plans and materials to meet the needs of students with varying proficiency levels

Mock Tests & Assessments: Organize regular mock IELTS tests and spoken English assessments to monitor students’ progress and provide constructive feedback.

Student Progress Monitoring: Track and evaluate individual progress and provide personalized guidance to improve their language skills.

Classroom Management: Teachers must maintain a positive and supportive learning environment that encourages active participation and confidence-building.

Provide Study Resources: Recommend study materials and resources to help students enhance their learning outside the classroom.

Counseling & Guidance: Offer one-on-one counseling to help students identify areas for improvement and strategize to meet their language goals.

Update Curriculum: Keep the teaching material updated with the latest IELTS exam format and trends in spoken English training.

Time Management

We are hiring employees for the management .

IELTS takers will be prioritized

Responsibilities

Dealing clients

Taking admission

receiving phone calls

Must have standard Bangla pronunciation

Fluent English speakers will be prioritized

fulfilling admission target

Compensation & Other Benefits

Over time allowance

Employment Status

Full Time

Job Location

Dhaka (Mirpur Section 11, Uttara Sector 3)

Job Highlights

We are hiring both full time & part time instructors ( MALE AND FEMALE)

part time

(10am-2/3pm); (3pm-9pm);(3/4pm-9pm) Full time : (11am-8pm)

IELTS requirement : at least 7

Freshers can apply

Students from DU,BUP,NSU,BRAC, EWU will be prioritized

Read Before Apply

Please drop your CV via WhatsApp- +8801533802552

Company Information

SHAFIN'S

এখান থেকে সরাসরি Apply করেন (ক্লিক)

Address:

RSH TOWER, Plot- 23 (4th Floor), Main Road -3, Block-A, Section-11 Pallabi, Mirpur Dhaka- 1216, (Beside Apex/One Bank Building)

Business:

SHAFIN`S is among the best Spoken and IELTS training centers where you can get wrapped up in. We spare no effort to push the students toward leading a finer life

Apply = ব্র্যাক পার্ট টাইম কাজ - BRAC Data Entry Operator (Part-Time Staff), Microfinance Technology; Microfinance Programme

 Requirements

Education

Minimum H.S.C/Equivalent from any recognised institution.

Additional Requirements

N/A

Apply পার্ট টাইম BRAC

Responsibilities & Context

BRAC is an international development organisation founded in Bangladesh that partners with over 100 million people living with inequality and poverty globally to create sustainable opportunities to realise potential.

BRAC Microfinance provides people who cannot access traditional financial banking services with access to a suite of financial services, including loans, savings and microinsurance. We provide an alternative to high-interest loans from informal lenders, supporting families to invest in income-generating activities, build assets, and reduce vulnerability to health shocks and natural disasters. Passionate about finance beyond formal banking systems? Join the BRAC Microfinance team to help build a more financially-inclusive society, where everyone can access finance when they need it - safely, responsibly and sustainably.

Working at brac is not like any other job. It is a platform where you can bring about real change for people who need it the most. We are not just dreaming of a better world, we are building it. Join us to find the way. Acquaint

Job Description:

Apply পার্ট টাইম BRAC

Collect borrower's information along with NID number (Microfinance Programme) from BCC

Check the NID information with Microfinance Regulatory Authority’s (MRA) portal

Mark the information whether it is matched with MF information and the MRA information.

Input the necessary information in the MRA portal (software)

Provide the daily information/report to the supervisor.

Preserve the information in the system safely

Safeguarding Responsibilities:

Ensure the safety of team members from any harm, abuse, neglect, harassment and exploitation to achieve the programme’s goals on safeguarding implementation. Act as a key source of support, guidance and expertise on safeguarding for establishing a safe working environment.

Practice, promote and endorse the issues of safeguarding policy among team members and ensure the implementation of safeguarding standards in every course of action.

Follow the safeguarding reporting procedure in case any reportable incident takes place, encourage others to do so.

Job Location: BRAC Head Office

Compensation & Other Benefits

N/A

Employment Status

Part Time

Job Location

Dhaka

Read Before Apply

BRAC believes that everyone we work with including our staff, programme participants, partners, and the communities have the right to be protected from all forms of harm, abuse, neglect, harassment, and exploitation including sexual exploitation and abuse (SEA). We uphold human dignity and inclusion for all, regardless of age, race, religion, gender, disability, ethnic origin, or socio-economic condition. As an equal-opportunity employer, we actively encourage applications from gender-diverse individuals and people with disabilities. Selected candidates will have to go through a rigorous reference and background checking process which may include police verification.

Company Information

BRAC

More jobs from this company

Address:

BRAC Centre, 75 Mohakhali, Dhaka-1212

Business:

BRAC is an international development organisation founded in Bangladesh that partners with over 100 million people living with inequality and poverty globally to create sustainable opportunities to realise potential

Apply পার্ট টাইম BRAC

রিসেপশনিষ্ট হিসেবে জয়েন করুন

 Requirements

Education

HSC, Diploma, Bachelor/Honors, Secondary

Additional Requirements

Age 18 to 27 years

Responsibilities & Context

We are seeking a dynamic and professional “Receptionist” to join our team.

The ideal candidate will be the face of our company, responsible for creating a welcoming environment for clients, visitors, and employees.

You will manage the reception area, answer inquiries, and support various administrative tasks.

Greet and welcome visitors with a warm and professional attitude.

Answer, screen, and forward incoming phone calls.

Provide basic and accurate information in person and via phone/email.

Manage visitor logs and maintain the reception area.

Handle incoming and outgoing mail and packages.

Assist with scheduling meetings and coordinating appointments.

Provide administrative support to various departments as needed.

Ensure the reception area is tidy and presentable, with all necessary materials.

Handle other clerical and administrative duties as assigned.

Workplace

Work at office

Employment Status

Full Time

Gender

Only Female

Job Location

Dhaka (DOHS Mirpur)

Company Information

Givency Electronics Park Ltd.

Address:

House 120 Road 1 Avenue 3 Mirpur DOHS

Website:

givencybd.com

Business:

Givency Electronics Park Ltd. More Relax in your Life.

Givency Band

Apply Now

কুয়েত সরকার সকল খরচ দিয়ে ১২২২০ কর্মী নেয়া শুর করেছে - Go Kuwait with gov help from Bangladesh

 কুয়েত সরকার সরকারিভাবে ১২২০ জন কর্মি নিবে। এই কর্মি যারা হবেন তাদের ১ টা টাকাও খরচ করতে হবেনা। তবে পার্সোনাল কিছু খরচ যা সম্পুর্ন নিজের সেটা কিন্তু করতেই হবে।