Ignite Tech Solutions
Customer Relationship Officer (Night Shift)
Requirements
Education
Higher Secondary
Additional Requirements
Age 18 to 30 years
Ability to multi-task, set priorities and manage time effectively
Previous experience in a customer support role
Strong phone and verbal communication skills along with active listening
Familiarity with CRM systems and practices Customer focus and adaptability to different personality types
Responsibilities & Context
Manage large amounts of inbound and outbound calls in a timely manner
Follow communication "scripts" when handling different topics Identify customers' needs, clarify information, research every issue and provide solutions.
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by taking the extra mile Keep records of all conversations in our call center database in a comprehensible way
Frequently attend educational seminars to improve knowledge and performance level
Meet personal/team qualitative and quantitative targets
Skills & Expertise
Fluent in English Speaking
Compensation & Other Benefits
Weekly 2 holidays, Performance bonus, Tour allowance, Over time allowance, Medical allowance
Lunch Facilities: Full Subsidize
Salary Review: Half Yearly
Festival Bonus: 2
Salary will be provided on time guaranteed.
Highly attractive Sales Bonus.
Exclusive training will be provided for free.
Experienced Executives have an opportunity to become a Team Leader & Sales Manager.
Find an innovative career and assemble yourself as an asset for the country to build our economy.
You will be under 6 months of probation period contract.
The increment will be given based on performance.
You can be our full-time member if you are a good performer.
Workplace
Work at office
Employment Status
Full Time
Gender
Only Male
Job Location
Dhaka (Mirpur)
Job Highlights
Are you looking for Job while studying? if yes, this is for you
Office Hours: Monday - Friday | 8:00PM to 5:00AM (NIGHT SHIFT)
DON'T APPLY IF YOU CANNOT SPEAK ENGLISH FLUENTLY
Don't Apply if you cannot work at Night Shift.
Apply Procedure
Email your CV
Send your CV to the given email hireme@ignitebpo.biz
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