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Saturday, January 11, 2025

রাত জেগে কাজ করতে পারলে ৩০০০০ এ এই কাজ নিন

Skydo

Executive (Night Shift)

 Requirements

Education

A Level, Bachelor of Science (BSc)

Experience

1 to 3 years

The applicants should have experience in the following business area(s):

BPO/ Data Entry Firm, Call Center

Freshers are also encouraged to apply.

Additional Requirements

Age at least 22 years

Fluent in ENGLISH is a MUST.

Proven experience as a Client Relations Manager, Vendor Manager, or similar role.

Strong interpersonal and communication skills, with the ability to build rapport and trust with clients and vendors.

Excellent negotiation and problem-solving abilities.

Proficiency in MS Office (Word, Excel, PowerPoint) and CRM software.

Ability to multitask and manage time effectively in a fast-paced environment.

Detail-oriented with a focus on delivering high-quality service.

Professional attitude and appearance.

Responsibilities & Context

Hiring on an URGENT BASIS, Need to be able to join ASAP Very Fluent English Speakers Needed.


Skydo seeks a dynamic and personable Executive (Night Shift) to join our team. The ideal candidate will be responsible for building and maintaining strong relationships with clients and vendors, ensuring seamless communication, and fostering a collaborative environment. This role is crucial in maintaining the high standards of service and efficiency that our clients and vendors expect from us.


Responsibilities:


Develop and maintain strong relationships with clients and vendors through regular communication and meetings.


Act as the primary point of contact for clients and vendors, addressing inquiries, resolving issues, and ensuring their needs are met.


Coordinate with internal departments to ensure timely and accurate delivery of services and products to clients.


Negotiate contracts and agreements with vendors to secure the best possible terms.


Monitor and evaluate vendor performance, ensuring compliance with company standards and contractual obligations.


Prepare and present reports on client and vendor activities, performance metrics, and areas for improvement.


Identify opportunities for process improvements and implement strategies to enhance client and vendor satisfaction.


Assist in the onboarding process of new clients and vendors, ensuring a smooth transition and integration.


Stay up-to-date with industry trends and market conditions to provide informed recommendations to management.


Skills & Expertise

BPO

BPO Industries

Call Center

call center supervisory management

Call Centre Supervision/ Management

Call Operation

Customer Support/ Client Service

Data Management and Analysis

Compensation & Other Benefits

Mobile bill, Performance bonus, Over time allowance, Tour allowance

Salary Review: Yearly

Festival Bonus: 2

Opportunities for professional growth and development. A dynamic and inclusive work environment. The chance to be part of a leading firm in the BPO industry with a strong reputation for excellence. Salary is 18,000 BDT(for Freshers) to 30,000 BDT (experienced but negotiable) plus Attendance Bonus.


Workplace

Work at office


Employment Status

Full Time


Gender

Only Male


Job Location

Dhaka (Pallabi)


Job Highlights

MUST BE FLUENT IN ENGLISH


Adoptable with NIGHT SHIFT


Minimum Honor's Graduate


Read Before Apply

PLEASE DO NOT APPLY IF YOU ARE NOT VERY MUCH FLUENT IN ENGLISH.

Company Information

Skydo


Address:

Floor-8th, House-05, Road-01, Main Road, Pallabi, Mirpur


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