🔥 Executive, Customer Care 🔥
📍 Branches: Gulshan-1 | Gulshan-2 | Banani | Kakrail | Shantinagar
🏢 Company: Persona (Premier Lifestyle Solutions)
⏰ Job Nature: Full-Time (Shifting & Roster)
🕐 Shift Timing: Morning: 10am-6pm | Evening: 1pm-8:30pm
🎯 Job Responsibilities:
- ✅ Manage daily operations smoothly
- ✅ Identify and resolve customer needs
- ✅ Maintain professional relationships
- ✅ Ensure optimum Customer Satisfaction!
- ✅ Handle complaints professionally
- ✅ Refer unresolved cases properly
- ✅ Report to Branch I/C regularly
🎓 Education:
- 🎓 Graduate / Masters from any reputed University
- ✨ MBA or English Medium preferred
🧠 Experience:
- 🙌 Freshers & Experienced both can apply
- 🔹 Experience (2-3 years) in:
- 📞 Call Center
- 🎉 Event Management
- 🗣️ Face to Face Sales & Marketing
💡 Additional Criteria:
- 🎤 Neutral Accent, Clear & Pleasant Voice
- 👂 Strong Listening Skill
- 🗣️ Fluent in Bangla & English
- 💻 Basic MS Office & Typing Skills
- 🕐 Must be flexible to work in shifts & holidays
💰 Compensation & Benefits:
- 💸 Salary: ৳15,000 – ৳17,000
- 💅 Grooming Package – FREE!
- 🎁 2 Festival Bonuses (1 month each)
- 🎯 Attractive Incentives (Target based)
📝 How to Apply:
📬 Apply Online. Only shortlisted candidates will be contacted.
❌ Any kind of persuasion will disqualify your application.
📞 Interview Starts: From 20 April 2025
⏳ Deadline: 14 May 2025
🌟 Persona is one of Bangladesh’s top lifestyle brands – for Men, Women & Kids 🌟